By Kalyn Belsha, Chalkbeat
Mar. 17, 2023

In a swift reversal, New Mexico will no longer offer students virtual tutoring through Paper after state education officials said the company had failed to get enough students the academic help they needed.

New Mexico hired Paper last fall to provide on-demand virtual tutoring to students who attend high-poverty elementary and middle schools across the state. But Chalkbeat has learned that top officials at the Public Education Department, or PED, canceled the state’s contract after just three months, citing issues with how quickly Paper was able to enroll students in tutoring and how often students used those services.

“It is clear to the PED that this service is not providing the results in terms of engagement, support, or delivery of service to the State’s students,” New Mexico’s then-interim secretary of education, Mariana Padilla, wrote to Paper in a Feb. 20 letter terminating the state’s contract. 

Read more at Chalkbeat